Due to the flight cancellations because of the volcanic ash clouds my email inbox is incredibly busy. Please bear with me but I will respond to your queries as quickly as I can. Alternatively, continue to check your airport and airline website for updates.

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Before completing this form have a read of my frequently asked travel questions page to see if I have already answered your question.

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Disclaimer: Mr Rants is a consumer like you; the answers will be from his own experiences, so he does not offer any medical or legal advice. If he doesn’t think that he can answer your question he will tell you so and forward you on to a more appropriate and qualified person.