Oh hell the American’s are invading

Well, not quite, but apparently, over 25 million American’s will visit countries abroad this summer despite the credit crunch and poor value of the dollar. Surprisingly India is one of the countries expected to see the biggest increase of American tourists.

Oh hell the American’s are invading

This isn’t an anti-America blog post like you may have read on numerous other blogs, but what annoys me are American tourists that spend all their time in London, and never venture north to the historic city of like York or the scenic Lake District National Park.

Yes, London has those cute red telephone boxes, home to the Royal family, but there’s more to England and I’d like to hear more American accents up here in the North of England. You can take a train from Kings Cross to York in 2 hours, or a cheap internal flight to Leeds in less than an hour.

Am I wrong, do American’s venture to other destinations in England, let me know your opinions.

Travel Rants answers your travel questions

Every day I receive an inbox full of travel questions and I love helping consumers – some I can answer confidently, and some I have to refer to other travel resources and experts. This week has been especially busy, so I thought I would feature the ten most popular travel questions this week.

Travel Rants answers your travel questions

What is the best package holiday site?

That’s a difficult question to answer because they are so many holiday sites, but Travel Republic recently won an award for best travel agency website. Then you have Thomson and Thomas Cook. Independent travel agencies, Co-op Travel and Barrhead Travel, both reputable companies.

Do you have advice for finding camping sites in the Lake District?

Good question – I have stayed at a few National Trust campsites in the past when camping in the Lakes. Great Langdale was my favourite, and it’s cheap, but it’s in the middle of no-where and whilst it has a bus service, it’s not regular – also try Find a Campsite.

Where is the best place to exchange foreign money?

I usually choose between Marks and Spencer or the Post Office but no matter where you go to exchange currency, you’ll find the rates are pretty much the same, and for the amount you save it’s not worth the hassle of wandering around the high street for the best deal.

Do I need travel insurance for a weekend in Amsterdam?

Yes. It doesn’t matter if you are travelling abroad for 2 days or 2 weeks, anything can happen; your baggage may be lost (especially if you fly with BA), you might have your passport or possessions stolen, or end up in hospital, especially if it’s a boozy stag weekend.

How do I reclaim tax from cancelled flights?

I am assuming you are referring to the air passenger duty. Initially, contact the airline direct by telephone and back it up with an email or letter, bear in mind though that most of the airlines will charge an administrative fee for refunding you the money, which I know is outrageous.

Does the National Express free Wi-Fi access actually work?

I’ve travelled twice with National Express since they took over the East coast line from GNER, and in both occasions I was impressed with their customer service and the fact that the Wi-Fi is free of charge. I had no problems with the Wi-Fi but remember that technology isn’t 100% reliable.

Do you know of a hotel at Royal Ascot?

I usually start off by searching Google but one of my favourite hotel sites for sporting events is Match HotelsLate Rooms and Active Hotels are hotel booking sites with a good selection of hotels, alternatively search on comparison sites Travel Supermarket and Kayak.

Why are holiday prices so expensive during school holidays?

Travel companies will say it’s simply because of supply and demand, but they don’t realise that parents are backed up into a corner and have no option but to take a holiday during the school holidays as they can now be fined for taking their child out of school during term time.

What is so good about booking holidays on line?

For me it’s for convenience because I only have a 30 minute lunch break, so it does not give me time to run around the city centre and book with a travel agency, so instead I go online and research, plan and book my holiday online. The downside is that you loose human contact which is important.

What is Barcelona like for wheelchair accessibility?

I struggled to answer this question because I have never been to Barcelona, but whilst wheelchair accessibility in most European cities has improved, there is room for improvement. The best site I could find for information on wheelchair accessibility is Tourist Guide Barcelona.

If you have any travel related questions then please complete my contact form and I will either respond to you personally, or mention your question on the blog. Readers, please feel free to leave your responses to any of the questions above.

Ten tips to renting self catering holiday accommodation

In the past few weeks I have received emails from consumers asking me if a number of holiday rental companies are reputable enough to book a holiday through them. It’s worth remembering that the rental company is advertising the accommodation on behalf of the owner or an agency.

Ten tips to renting self catering holiday accommodation

Whilst the holiday rental company will have their own terms and conditions with regard to the usage of the site, the booking terms and conditions is with the actual owner or agency. As I have experience of this type of holiday I thought it would be a good idea to provide some general advice.

Speak with the owner or agency

You can tell a lot about a person when you speak to them on the telephone, ask them plenty of questions about the holiday accommodation and the location and make sure you remember their responses, in fact write them down if you can.

Trust your gut instinct

If there’s something just not right about the person or what they are saying then always go with your gut instinct, the last thing you want is to find out that the accommodation doesn’t exist or that it’s a scam to get money out of you, not that I am suggesting this happens a lot, but I am sure it does.

Booking terms and conditions

Any reputable owner will send you a booking form and their booking terms and conditions. Usually you have to sign the form to say you agree to the T&Cs so make sure you read any documentation and if you have any queries contact the owner or agency. If there’s no documentation then question why this is the case with the owner.

Check the location thoroughly

Most owners and agencies will not send you the actual address until full payment has been received and processed, which you can understand, but make sure you check the destination out on travel guides and Google Maps and ask the owner questions about the area.

Read accommodation reviews

Whilst you won’t find many rental companies providing accommodation reviews, a few of them have started to provide this service, and whilst it’s controversial with the owners, it’s important that consumers have confidence. Holiday Rentals provide this service, so it’s a good place to start.

Pay for the holiday with a method of payment which is traceable

Under any circumstances do not pay with cash or cashier cheques – I know this sounds like common sense, but you’d be surprised to hear it does happen. Ideally, pay by a bank cheque, debit or credit card if the owner or agency provide that service. It’s important that the money can be traced back should anything happen.

Plan your holiday well

You do not have the luxury of a holiday rep to deal with any issues that you may come up against, so it’s important that you plan your holiday well. Make sure you keep a copy of all email communication, and if you have any issues with the accommodation then take video and photograph evidence.

Breakage issues

You will more than likely have to pay for any breakages, so it’s important that you notify the owner or agency should you find any breakages when you arrive at your accommodation. Otherwise you could be made to pay for them – remember that the accommodation will probably not have been visited by the owner for some time.

Use the Holiday rental company

If you have any complaints lodged which the owner will not respond to then contact the holiday rental company and ask them for advice. Any reputable rental company will have a complaints procedure which deals with badly managed holiday accommodation.

Popular holiday rental companies

Whilst I have not booked holiday accommodation off any of these sites, they are popular, and have been established a number of years. They seem to have a good reputation with travellers but follow the advice above before booking.

Holiday Rentals
Owners Direct
Holiday Lettings
Holiday Lets
My Villarenters

Hopefully these holiday rental tips will help ensure that your holiday is hassle free. Have you booked a villa or self catering holiday accommodation with an owner or agency – I’d be interested to hear good and bad experiences from readers.

Tourist Boards or independent guides – who do you believe?

I guess it must be hard to be a relatively small country that nobody knows too much about, apart from the image that it’s always cold there. Not the best beginnings to plan tourism campaigns, but I’m constantly surprised at how persuasive Iceland is about getting tourists there.

Tourist Boards or independent guides – who do you believe?

Now, I haven’t (yet) been to Iceland, and I don’t like to fall for marketing hype, but both the tourist board and tourism operators like the airline Iceland Express have such a pleasant way of encouraging me that it’s got right near the top of my must-visit list. And nobody’s paying me to say that.

I often read the blog that belongs to Iceland Express, because it’s actually really entertaining, and the airline has some great marketing campaigns – recently they started a site called Iceland Socks where you can make your own talking-sock video, set against various sightseeing backdrops of Iceland.

The tourist board has a website that sounds so friendly (it even has a category of tourist attractions called “Bits and Pieces”) that I’m even more intrigued. I only know a couple of people who’ve visited Iceland, and while their travel tales were all positive, they were definitely the more adventurous type.

Can I believe what the marketers say?

I’d love to hear from anyone who’s already made the trip up to Iceland – does it match up to the hype? And in general – should you ever believe the tourism marketing or do you want your info from a more independent source?