I’ve lost count the number of emails I have received from consumers asking questions about passports, and according to the Post Office, a fifth of us Brits have no idea when their passport expires, while 30 per cent of UK travellers have experienced a 'passport ...

There’s a lot of talk in the media about the increase in consumers shopping online this Christmas and I am sure the same will happen come January, when we are all looking to book our holiday. The main fear about booking online is security, ...

The Times Holiday Handbook is the paperback version of Google – seriously, I am not saying this because, the author Cath Urquhart was kind enough to send me a copy. I took the book on holiday with me and it features so much information, ...

I’m laid up in my sickbed with a horrible virus [no not man flu!] and only my laptop for comfort. I have noticed a number of emails arrive in my inbox asking questions on travel consumer issues that have being discussed previously on Travel Rants, ...

In the pub last night I bumped into a friend that I haven’t seen for ages, anyway, she has just arrived back from Ibiza to find that her house was burgled. Personally, I think the thieves must have known she was away, so I asked ...