I recently had a credit card copied while holidaying in China. Blissfully unaware of the problem until the card company contacted me on my return I was equally surprised several months later when the cancelled card was used again. Second time, I ...

Emails are starting to appear in the inbox from consumers who are thinking about travelling to South Africa to watch the FIFA World Cup during June and July. All of their concerns are about safety. A while back I wrote a post about the world’s ...

The excitement of being on holiday sometimes helps us lose our common sense and as a tourist they are many people who want to take advantage that you are in an unfamiliar location. In 2003, I visited Kuala Lumpur and I was approached by a ...

This morning I received a phone call from a consumer who is spending a few days in Barcelona with his girlfriend. It appears last night he had his wallet and mobile phone stolen from a pickpocket in a crowded bar and he wanted some advice. Report ...

I have been writing this blog for over four years and I have enjoyed it, sure it has had its ups and downs. I write primarily from my own experiences and thoughts about travel, but also I receive a lot of emails from consumers which ...