The ‘Ask Mr Rants’ is proving to be useful for consumers. Every month I will be writing about the types of travel issues sent from consumers. Then, hopefully consumers can learn from other’s experiences and the industry, if it wants to really improve the consumer ...

Over the weekend online travel agency, Expedia received some rather negative attention by one of the writers on high profile technology site, TechCrunch. To cut a long story short, the hotel he had booked had not received his reservation from Expedia and was fully booked ...

You spend all that time searching through the holiday brochures or on a ton of websites trying to find your perfect holiday. You work hard saving up for that one time in the year where you can all get together as a family to find ...

Click here to read the information regarding the collapse of GoldTrail Holidays Last week tour operator Goldtrail received a bashing on BBC Watchdog regarding health and safety issues at a number of hotels in Turkey. The photos were fairly horrific and looking at those images, I ...

As you can imagine here at Travel Rants there’s not a day that goes by without receiving a holiday complaint. The majority of consumer complaints are through frustration at not being able to interact with the company concerned. Here are the five popular travel consumer complaints ...