I receive a few holiday complaints every week and whilst most of them are genuine, I do receive the occasional complaint which is humorous. Today, I received a rant from a consumer who missed his airport transfer because he was in the hotel bar, as he puts it “flirting” with a local girl.

He had to pay £40 for a taxi to get the airport and has tried to claim back this money but the travel company have quite rightly refused.

What about these that I found whilst surfin’ the internet..

I think it should be explained in the brochure that the local store does not sell proper biscuits like custard creams or ginger nuts. I would like to complain about the price of alcohol in the resort. It was too cheap and I woke with a hangover every day.

They are consumers who complain about everything and I’d like travel companies to leave a comment of their funniest and weirdest complaints and for consumers to confess their humorous travel stories that has meant they have missed their airport transfer, or worse still, their flight.

Jeff Lyes and his wife booked a flight through Dial a flight and was charged £356 for a return flight to La Coruna in Spain, departing July 14, returning July 22. The consumer, received the confirmation which includes the Iberia flight number and times.

The confirmation contains the reference “Operated by Click” and with further investigation it appears that the flight is operated by Clickair, a low cost carrier. The next day Jeff visited the Clickair website to find that the price for the exact same flight is £195, saving them £161, so what has happened to that money?

Jeff got in contact with Dial a Flight and was offered a verbal refunded of £25. Tonight I have contacted the company but no one was available to comment.

Watch this space.

Have you had a similar issue when booking flights – feel free to leave your comments.

I have never used Travel Counsellors before but I have booked my holiday through an independent travel agency which I suspects works on the same principle that you are booking your holiday through a third-party who will go through a travel operator.

If there’s a problem with your booking you would go through the third party but what if that third party cannot help you so they direct you to the travel operator, who then tells you that there is nothing that they can do about the booking issue.

Confused. Yes, and so is Kim Goldingay who has booked a holiday to the Maldives, departing from Manchester airport. Kim received her confirmation which shows her flight is now from Gatwick. She contacted the agent who informed her that she was surprised it was departing from Gatwick, and told her to speak with Thomas Cook.

She now wants to cancel to re-book her holiday elsewhere but neither company will refund the deposit that she has paid for the holiday. I have contacted Travel Counsellors who made the booking on behalf of Kim, so watch this space.

Let me know via the comments if you have you had a similar issue when booking through an independent travel agency.