I dislike the term ‘Staycation’ and I don’t trust ‘consumer surveys’ when they are being used to promote travel products, but a recent press release from Columbus Direct caught my attention because it highlighted that 55% of domestic holidays are uninsured. To be honest, I ...

Initially, I liked the idea of receiving daily emails offering me deals in my home city of Leeds but last week I unsubscribed to every daily deal website simply because my inbox was full of beauty deals – nail painting, teeth whitening, I have had ...

I don’t like it when consumers are not treated fairly, so I will help out any consumer who I feel has been let down by a company. This week I received an email regarding a flight booking issue, where the consumer, admitted their mistake of ...