As a consumer who travels on a budget I have often stayed in hotels around Britain that are dirty beyond words. It does not matter how much you have spent on a hotel room, the minimum you should expect is a clean room. Update: ...

This week I received an interesting email where the consumer explained that they have paid for a 14 night holiday, but in reality they will only stay in the accommodation for 13 nights. This seemed a little unfair but it appears to be a ...

My brother will walk into a restaurant and before ordering a meal he will first visit the toilets. If they are not in a satisfactory state he will announce to his family that they are not staying and will find another place to eat. He ...