I am sure you will have heard on the media that Grimsvotn volcano has erupted and is causing problems for flights in Scotland with Loganair cancelling 36 flights today. Obviously, the recent media attention has had meant a number of worried airline passengers have emailed ...

This evening I received an email from a consumer who has lodged an official complaint with an online travel agency and they have not responded to any of her letters and numerous telephone calls since February. Concerns over consumer protection This company has come into my ...