It has been a tough year for the travel industry, and who would have predicted that volcano ash clouds from Iceland would cause chaos to flights across Europe or that snow would fall in winter and strand thousands of passengers at Heathrow. Here are my ...

Yesterday I received an email from a British traveller who had a nightmare time at JFK airport with the TSA. The rant went on for a few paragraphs but he ended off by saying that the United States is the worst country to fly to. Underhand ...

Looking back it has been a year full of travel issues. There was the threat of British Airways cabin crew strikes, flight cancellations due to the volcano ash clouds, the collapse of more travel companies and let us not forget the recent debacle at Heathrow ...

It is sad to see passengers sleeping on floors, queuing for hours no organisation and a complete lack of information. I realise the weather is bad, but if you have people at the airport who are stranded you should do everything you can do to ...

It's not often that I'll pick up the gauntlet and force an issue, but after a busy few months back and forth from Heathrow's Terminal 5 airport collecting friends and family I have a rather large bone to pick: There is currently no option for ...