Comments on: Libra and Argo Holidays in administration http://www.travel-rants.com/2009/12/19/libra-argo-administration/ Sun, 29 Jan 2012 01:52:48 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Nick http://www.travel-rants.com/2009/12/19/libra-argo-administration/#comment-158545 Nick Thu, 31 Dec 2009 10:49:29 +0000 http://www.travel-rants.com/?p=5428#comment-158545 @ Darren, been away so late reply. When I say cheap, I mean customers will book a 1690 pound holiday unprotected rather than a 1720 pound protected one. In other words price is king, protection takes second place. Though in our company we are seeing a change. With the 2 tier system it is just not fair.. you know (from other posts) the travel industry have been saying and lobbing on this since 1992, however the government is just not interested (till now) and have before squashed a bill to protect everyone. @ Darren, been away so late reply.

When I say cheap, I mean customers will book a 1690 pound holiday unprotected rather than a 1720 pound protected one. In other words price is king, protection takes second place. Though in our company we are seeing a change.

With the 2 tier system it is just not fair.. you know (from other posts) the travel industry have been saying and lobbing on this since 1992, however the government is just not interested (till now) and have before squashed a bill to protect everyone.

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]]> By: Bussy http://www.travel-rants.com/2009/12/19/libra-argo-administration/#comment-158178 Bussy Sun, 27 Dec 2009 12:13:16 +0000 http://www.travel-rants.com/?p=5428#comment-158178 Getting fed up with all these companies going bust. Had a load of issues only back in October because Sky Europe went bust and we had booked a mini break to Prague. Managed to get the money back from my credit card company in that instance so assume I'll be able to do the same again. Is this the problem when booking with the more budget companies? Getting fed up with all these companies going bust. Had a load of issues only back in October because Sky Europe went bust and we had booked a mini break to Prague. Managed to get the money back from my credit card company in that instance so assume I’ll be able to do the same again. Is this the problem when booking with the more budget companies?

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]]> By: Darren Cronian http://www.travel-rants.com/2009/12/19/libra-argo-administration/#comment-157972 Darren Cronian Mon, 21 Dec 2009 14:41:42 +0000 http://www.travel-rants.com/?p=5428#comment-157972 @ Nick Sorry, what I meant but didn't explain myself very well: none of these companies specialised solely on cheap holidays. One consumer mentioned she paid £1700 which is not cheap to me. I do agree that price is the no.1 factor for consumers but that does not necessarily mean that they should expect to lose their money or have their holiday cancelled due to administration. @ Nick

Sorry, what I meant but didn’t explain myself very well: none of these companies specialised solely on cheap holidays. One consumer mentioned she paid £1700 which is not cheap to me. I do agree that price is the no.1 factor for consumers but that does not necessarily mean that they should expect to lose their money or have their holiday cancelled due to administration.

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]]> By: John http://www.travel-rants.com/2009/12/19/libra-argo-administration/#comment-157970 John Mon, 21 Dec 2009 14:03:58 +0000 http://www.travel-rants.com/?p=5428#comment-157970 We travelled to Rhodes with Argo in 2002. They charged an arm and a leg but booked us on the cheapest airline they could find which was 24 hours late getting us there with no representatives at the airport. The airline then went bust while we were there and we had to fly home a day early having lost two days of our holiday overall. They didn't give us a penny in compensation despite repeated letters. I remember writing in one of them that companies that treat their customers like this don't survive for too long so it is gratifying to see them disappear. Good riddance Argo. We travelled to Rhodes with Argo in 2002. They charged an arm and a leg but booked us on the cheapest airline they could find which was 24 hours late getting us there with no representatives at the airport. The airline then went bust while we were there and we had to fly home a day early having lost two days of our holiday overall. They didn’t give us a penny in compensation despite repeated letters. I remember writing in one of them that companies that treat their customers like this don’t survive for too long so it is gratifying to see them disappear. Good riddance Argo.

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]]> By: Nick http://www.travel-rants.com/2009/12/19/libra-argo-administration/#comment-157969 Nick Mon, 21 Dec 2009 13:40:50 +0000 http://www.travel-rants.com/?p=5428#comment-157969 @ Darren, your coment at Ernie is off the mark from what travel agents see. Time and time again we know people book the cheapest even if just to save a tenner, often these days it means your holiday is unprotected (it cost over £30 per person to protect a holiday fully). I even had one customer who got us to price match (right off in the shop) and then booked with someone else to save £4 in total on a holiday of 6. Differance one holiday protected one not and customer knew this and knew what it ment. @ Darren, your coment at Ernie is off the mark from what travel agents see. Time and time again we know people book the cheapest even if just to save a tenner, often these days it means your holiday is unprotected (it cost over £30 per person to protect a holiday fully). I even had one customer who got us to price match (right off in the shop) and then booked with someone else to save £4 in total on a holiday of 6. Differance one holiday protected one not and customer knew this and knew what it ment.

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