I want to thank the travel agents who have left comments on the Freedom Direct Holidays collapse post and have helped the consumers affected. It’s an excellent reflection on the travel industry that they’re people willing to give up their spare time.

Thank you

Some of you were writing comments on a weekend and into the evening. I do not want to mention anyone in particular, you all know who you are, and I understand why that some of you prefer to keep anonymous.

For me it was one of the most challenging posts that I have had to moderate; and even though I do not like removing comments, some had to be deleted, and some edited because they were either full of profanities or libelous.

Being part of a community

While I love to read every single comment on the blog, it made me proud to be part of this community that wants to help. So, well done, thanks again, and together let’s hope we can improve the experience for travel consumers.

• Reflection on a year: Libel issue, TV appearance, a community
• Improving your holiday experiences
• Cheapflights interacts with the Blogging community
• Get it off your chest – rant on Travel Rants
• Thoughts on the impact of Google Sidewiki on travel

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