Comments on: Freedom Direct Holidays collapse http://www.travel-rants.com/2009/04/16/freedom-direct-holidays-closure/ Sun, 29 Jan 2012 01:52:48 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Kerina http://www.travel-rants.com/2009/04/16/freedom-direct-holidays-closure/#comment-163335 Kerina Tue, 13 Apr 2010 16:42:21 +0000 http://www.travel-rants.com/?p=3704#comment-163335 Do you have a contact number for Huntswood, I spoke to RMT today who are the administrators for the Freedom Direct collapse, and they advised me to speak to them regarding my claim. I only found a redirecting link to the CAA website. I have had no luck getting through on the CAA's number. constantly on hold. We have been sending requested documentation to both ATOL and Huntswood for months now with no luck of hearing anything is being done. Any advice welcome. In a couple of months it will be a year of sending more and more copies of the same requested info to these people!! sooo frustrated!! Do you have a contact number for Huntswood, I spoke to RMT today who are the administrators for the Freedom Direct collapse, and they advised me to speak to them regarding my claim. I only found a redirecting link to the CAA website. I have had no luck getting through on the CAA’s number. constantly on hold. We have been sending requested documentation to both ATOL and Huntswood for months now with no luck of hearing anything is being done. Any advice welcome. In a couple of months it will be a year of sending more and more copies of the same requested info to these people!! sooo frustrated!!

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]]> By: Lennie http://www.travel-rants.com/2009/04/16/freedom-direct-holidays-closure/#comment-152427 Lennie Tue, 22 Sep 2009 11:21:18 +0000 http://www.travel-rants.com/?p=3704#comment-152427 I put my claim in with Huntswood as far back as 8th June. I have re-sent them documentation and finally telephoned them because they kept asking for more paperwork. I advised them that they had been sent everything that i had which was all e:mail paperwork, they then asked me just to confirm that i had no other form of receipt. I did this at the end of August but have still heard nothing. Am doing a chaser letter today but how long has it taken everyone else to get their claims sorted please? I put my claim in with Huntswood as far back as 8th June. I have re-sent them documentation and finally telephoned them because they kept asking for more paperwork. I advised them that they had been sent everything that i had which was all e:mail paperwork, they then asked me just to confirm that i had no other form of receipt. I did this at the end of August but have still heard nothing. Am doing a chaser letter today but how long has it taken everyone else to get their claims sorted please?

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]]> By: Victoria http://www.travel-rants.com/2009/04/16/freedom-direct-holidays-closure/#comment-151721 Victoria Fri, 04 Sep 2009 14:59:19 +0000 http://www.travel-rants.com/?p=3704#comment-151721 The CCA have just refunded us! Thank the Lord! The CCA have just refunded us! Thank the Lord!

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]]> By: Alan http://www.travel-rants.com/2009/04/16/freedom-direct-holidays-closure/#comment-151577 Alan Tue, 01 Sep 2009 14:41:39 +0000 http://www.travel-rants.com/?p=3704#comment-151577 I have just received my £2500 from Huntswood. I guess i was just lucky to have had the ATOL number on my receipt. I have just received my £2500 from Huntswood. I guess i was just lucky to have had the ATOL number on my receipt.

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]]> By: donna http://www.travel-rants.com/2009/04/16/freedom-direct-holidays-closure/#comment-150891 donna Tue, 18 Aug 2009 16:40:21 +0000 http://www.travel-rants.com/?p=3704#comment-150891 any advice i booked flights only with fd which they paid thomas cook part of so i had to pay half again which i thought icould claim back but according to caa icannot as fd did not send me a letter to confirm the atol no but when they went into administration hayes advised me of my atol no 9740 but as i have no written evidence i cannot get this back which i think is really unfair i also tried the bank as i paid by visa debit but they advised me as i was flight onlythey do not cover that i am at a loss as i dont want tolose the money whyshould i any advice would be great any advice

i booked flights only with fd which they paid thomas cook part of so i had to pay half again which i thought icould claim back but according to caa icannot as fd did not send me a letter to confirm the atol no but when they went into administration hayes advised me of my atol no 9740 but as i have no written evidence i cannot get this back which i think is really unfair i also tried the bank as i paid by visa debit but they advised me as i was flight onlythey do not cover that i am at a loss as i dont want tolose the money whyshould i any advice would be great

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