Improving your holiday experiences
By Darren Cronian on Monday, November 24th, 2008

It’s an open post for today and as usual everyone is welcome to comment and leave their answer to the question in the comments section. I want you to think back to your last holiday, and think about your experiences from the initial search and booking to the experience of the holiday itself.

Improving your holiday experiences

Let’s pretend you met the CEO of the travel company in person.

What would you ask them to improve to make your holiday a more positive experience?

Next week, I will select a few of my favourite responses and write a post to generate a discussion and poll to look at how we as a community can improve the experience for consumers. Hopefully, I can get a few tour operators and travel companies involved in that discussion.


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2 responses to “Improving your holiday experiences”

Vera Marie Badertscher | 25 November, 2008 at 3:40 am

I went to Greece through London and then back to Ireland, using British Airlines. I booked the two night free hotel “bonus” with BA which we felt was a very good deal. The hotel was well located, walkable to everything, if the weather had not been so vile–but I don’t think the CEO could change the weather. What he COULD change is the ridiculous advertising gambit of “$300 ticket to anywhere” with fine print indicating it is one-way, and NO print indicating that it does not include another $300 of fuel surcharges, airport taxes, and on and on–each way. PLEASE tell us what the ticket really costs. It is not as though we can opt out of the surcharges and taxes.

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Gareth Thomas | 25 November, 2008 at 9:13 pm

I’ve just made a post about budget airlines, so I’m trying not to sound like a budget airline hater (I’m quite the opposite – honest!). Maybe I’m just being completely naive but I really don’t understand what all the standing around is about. In the age of technology that we live in, there just seems to be so many check points, ticket checks, etc. and when you are called or when you do have to be checked (ticket, security, etc.) there is always some kind of delay?! Why can’t this be sped up? OK, moan over. ;)

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