Comments on: Holidaymakers do not trust user generated content http://www.travel-rants.com/2008/09/29/holidaymakers-do-not-trust-user-generated-content/ - Discussions on travel consumer issues Wed, 17 Mar 2010 13:44:27 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Darren Cronian http://www.travel-rants.com/2008/09/29/holidaymakers-do-not-trust-user-generated-content/#comment-125005 Darren Cronian Tue, 07 Oct 2008 02:19:25 +0000 http://www.travel-rants.com/?p=1864#comment-125005 Oh and to add. I like Active hotels because the reviews are only left from people who have actually paid and booked the hotel. This way the chance of you getting dodgy reviews are slimmer, but someone will always try and beat the systems in place. Oh and to add.

I like Active hotels because the reviews are only left from people who have actually paid and booked the hotel. This way the chance of you getting dodgy reviews are slimmer, but someone will always try and beat the systems in place.

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]]> By: Darren Cronian http://www.travel-rants.com/2008/09/29/holidaymakers-do-not-trust-user-generated-content/#comment-125003 Darren Cronian Tue, 07 Oct 2008 02:18:21 +0000 http://www.travel-rants.com/?p=1864#comment-125003 @ Jo It is interesting to read your looking for a hotel in the UK, what made you choose the UK over destinations abroad, or was the UK the only place you wanted to buy a hotel? I do think you have to have an open mind, and I do like to see hotels leave comments apologising - it makes them appear as they are trying to deal with the complaints and be positive. @ Jo

It is interesting to read your looking for a hotel in the UK, what made you choose the UK over destinations abroad, or was the UK the only place you wanted to buy a hotel? I do think you have to have an open mind, and I do like to see hotels leave comments apologising – it makes them appear as they are trying to deal with the complaints and be positive.

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]]> By: Jo http://www.travel-rants.com/2008/09/29/holidaymakers-do-not-trust-user-generated-content/#comment-124507 Jo Fri, 03 Oct 2008 23:12:52 +0000 http://www.travel-rants.com/?p=1864#comment-124507 I'm currently look to buy a small hotel in the UK so I have been reading Tripadvisor's reviews very carefully -- those of the hotels for sale and those of the competition. Negatives in the reviews usually tell things about the buildings I need to know -- paper thin walls, not enough hot water etc. They also often tell the real reason why the hotel is for sale. Sometimes, especially if the owner is selling after just a couple of years, there are negative comments about how it's run. I have stopped reading overly positive reviews -- it's really interesting how many of them are written by someone who seems to know about all the guest rooms and registered and posted once and have not logged on ever again... If I am contemplating staying at a new hotel, I prefer to look at booking site reviews (where you have had to book in order to post) they seem more trustworthy. I’m currently look to buy a small hotel in the UK so I have been reading Tripadvisor’s reviews very carefully — those of the hotels for sale and those of the competition. Negatives in the reviews usually tell things about the buildings I need to know — paper thin walls, not enough hot water etc. They also often tell the real reason why the hotel is for sale. Sometimes, especially if the owner is selling after just a couple of years, there are negative comments about how it’s run.
I have stopped reading overly positive reviews — it’s really interesting how many of them are written by someone who seems to know about all the guest rooms and registered and posted once and have not logged on ever again…
If I am contemplating staying at a new hotel, I prefer to look at booking site reviews (where you have had to book in order to post) they seem more trustworthy.

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]]> By: Darren Cronian http://www.travel-rants.com/2008/09/29/holidaymakers-do-not-trust-user-generated-content/#comment-124237 Darren Cronian Thu, 02 Oct 2008 12:12:30 +0000 http://www.travel-rants.com/?p=1864#comment-124237 @ Guillaume Great! My first video comment.. I will look forward to watching it when I get in from work tonight. I agree it's a great discussion. What's interesting is that we've moved on from saying that we don't trust review sites, to we do, but we want the reviews to be match with our own holiday and lifestyle preferences. @ Guillaume

Great! My first video comment.. I will look forward to watching it when I get in from work tonight. I agree it’s a great discussion. What’s interesting is that we’ve moved on from saying that we don’t trust review sites, to we do, but we want the reviews to be match with our own holiday and lifestyle preferences.

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]]> By: Darren Cronian http://www.travel-rants.com/2008/09/29/holidaymakers-do-not-trust-user-generated-content/#comment-124236 Darren Cronian Thu, 02 Oct 2008 12:10:51 +0000 http://www.travel-rants.com/?p=1864#comment-124236 @ Peter I lost your email address (that's my excuse anyway!) Thanks for taking the time to comment, it's good to get the opinions and thoughts from the likes of holidays-uncovered. I take your point on gathering data. I think though that if it's shown why this information can be useful to the user then people would be more persuaded to share their profile. You know on a forum that if you leave information on your profile that people can learn more about you within a community. The same applies. @ Peter

I lost your email address (that’s my excuse anyway!)
Thanks for taking the time to comment, it’s good to get the opinions and thoughts from the likes of holidays-uncovered.

I take your point on gathering data. I think though that if it’s shown why this information can be useful to the user then people would be more persuaded to share their profile. You know on a forum that if you leave information on your profile that people can learn more about you within a community.

The same applies.

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