Comments on: Trust and Brands are still important to travel consumers http://www.travel-rants.com/2008/07/08/travel-consumer-trust-brands/ Sun, 29 Jan 2012 01:52:48 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Darren Cronian http://www.travel-rants.com/2008/07/08/travel-consumer-trust-brands/#comment-107512 Darren Cronian Sat, 12 Jul 2008 12:43:03 +0000 http://www.travel-rants.com/?p=1182#comment-107512 @ Nathan That's backuped up what I've been saying really, and matches what my experiences are in the terms of weeks holiday, I choose a brand, short cheap breaks, I don't care about brands. @ Nathan

That’s backuped up what I’ve been saying really, and matches what my experiences are in the terms of weeks holiday, I choose a brand, short cheap breaks, I don’t care about brands.

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]]> By: Nathan Midgley http://www.travel-rants.com/2008/07/08/travel-consumer-trust-brands/#comment-107468 Nathan Midgley Sat, 12 Jul 2008 08:04:10 +0000 http://www.travel-rants.com/?p=1182#comment-107468 Based on the last two breaks I booked: when I went to Istanbul I started by checking Thomson city breaks, then checked Thomas Cook, Expedia, Opodo and lastminute. Then I put the prices into perspective on travelsupermarket. I ended up going with Thomson. So in terms of where I started my search, brand recognition was certainly an influence. My last booking - to Ghent - was a break for my brother, who is a gardener and earns virtually nothing, so it needed to be as cheap as possible. Brand didn't figure at all. I started on hostelbookers.com and eventually found a hotel room on ebookers via travelsupermarket (we already had eurostar vouchers to cover travel). Interestingly, I felt far less comfortable booking that way than I did booking Istanbul with Thomson - but it was fine in the end, obviously. Based on the last two breaks I booked: when I went to Istanbul I started by checking Thomson city breaks, then checked Thomas Cook, Expedia, Opodo and lastminute. Then I put the prices into perspective on travelsupermarket. I ended up going with Thomson. So in terms of where I started my search, brand recognition was certainly an influence.

My last booking – to Ghent – was a break for my brother, who is a gardener and earns virtually nothing, so it needed to be as cheap as possible. Brand didn’t figure at all. I started on hostelbookers.com and eventually found a hotel room on ebookers via travelsupermarket (we already had eurostar vouchers to cover travel). Interestingly, I felt far less comfortable booking that way than I did booking Istanbul with Thomson – but it was fine in the end, obviously.

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]]> By: We Rate Vacations - The Daily Travel Wire: The Bull Run, Rock Jumping, and Sucking on an Ice Cream Cone | http://www.travel-rants.com/2008/07/08/travel-consumer-trust-brands/#comment-107390 We Rate Vacations - The Daily Travel Wire: The Bull Run, Rock Jumping, and Sucking on an Ice Cream Cone | Fri, 11 Jul 2008 18:20:10 +0000 http://www.travel-rants.com/?p=1182#comment-107390 [...] Great shoreside strips and boardwalks - [MSNBC] Never Lose your luggage again - [Happy Hotelier] Trust and Brands still mean a lot to travelers - [Travel Rants] Funny Foreign words from all over the world - [Wandering [...] [...] Great shoreside strips and boardwalks – [MSNBC] Never Lose your luggage again – [Happy Hotelier] Trust and Brands still mean a lot to travelers – [Travel Rants] Funny Foreign words from all over the world – [Wandering [...]

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]]> By: Nick http://www.travel-rants.com/2008/07/08/travel-consumer-trust-brands/#comment-107363 Nick Fri, 11 Jul 2008 14:40:51 +0000 http://www.travel-rants.com/?p=1182#comment-107363 Darren These assiocations have always been paid for and worked on behalf on members. The likes of ABTA and AITO have a sperate division looking after consumers, and yes they can make travel companies do things, in fact sometimes it is scary being on reciving end of the enforcement side. Keep in mind that ABTA has fined members in 100'000 range. Darren

These assiocations have always been paid for and worked on behalf on members. The likes of ABTA and AITO have a sperate division looking after consumers, and yes they can make travel companies do things, in fact sometimes it is scary being on reciving end of the enforcement side. Keep in mind that ABTA has fined members in 100’000 range.

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]]> By: Darren Cronian http://www.travel-rants.com/2008/07/08/travel-consumer-trust-brands/#comment-107288 Darren Cronian Fri, 11 Jul 2008 06:55:35 +0000 http://www.travel-rants.com/?p=1182#comment-107288 @ Nick If these associations are supposed to be helping the consumer deal with any issues, how can they remain independent when they are promoting the same companies deals on it's homepage? Just a thought. @ Mark That is a good point - don't assume that the company is untrustworthy because you have never heard it. It is still worth doing your research before booking though, ie. check association membership etc. @ Nick

If these associations are supposed to be helping the consumer deal with any issues, how can they remain independent when they are promoting the same companies deals on it’s homepage?

Just a thought.

@ Mark

That is a good point – don’t assume that the company is untrustworthy because you have never heard it. It is still worth doing your research before booking though, ie. check association membership etc.

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