Comments on: Hotel booking agents not responsible for Hotel mistakes

By: Darren Cronian

Darren Cronian — Mon, 12 May 2008 22:42:42 +0000

@ Luke

Glad you found the information useful. Spread the word

Report this comment

By: Luke Gardiner

Luke Gardiner — Mon, 12 May 2008 11:45:30 +0000

Thanks for this information. I would have never checked with the hotel before departing but I will now.

Report this comment

By: Darren Cronian

Darren Cronian — Sun, 11 May 2008 10:59:59 +0000

@ Rohan

I don’t think you are the only person not to think of doing that. I certainly didn’t but I will be taking my own advice in future.

Report this comment

By: Rohan

Rohan — Sun, 11 May 2008 10:50:45 +0000

I have never been stranded but I will take your advice about checking the booking with the hotel prior to departing.

I never thought about that before so great tip.

Report this comment

By: Dean Oliver

Dean Oliver — Thu, 08 May 2008 10:18:28 +0000

Darren
we had a similar experience with Expedia. booked three nights in Miami South Beach with them in 2003, two rooms, for 4 adults and a 6 month old. Arrived hotel in the early evening – no booking. Hotel were very good, but couldn’t find us any alternative rooms nearby. Time difference meant no-one in Expedia to help, finally got one large room in the same hotel, had to pay upfront, and sleep on mattress on floor. All sorted next morning – but not enjoyable at all

Report this comment