Comments on: Consumer’s Credit or Debit card frozen whilst abroad http://www.travel-rants.com/2008/04/29/consumers-credit-card-frozen-abroad/ Sun, 29 Jan 2012 01:52:48 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: JB http://www.travel-rants.com/2008/04/29/consumers-credit-card-frozen-abroad/#comment-149564 JB Sun, 19 Jul 2009 19:38:15 +0000 http://www.travel-rants.com/2008/04/29/consumers-credit-card-frozen-abroad/#comment-149564 Two points: 1 If banks don't require you to inform them that you are traveling abroad then they have no business canceling your card just because you have used it in another country. 2 They are not protecting our money, they are protecting their own. Fraudsters rob banks, not their customers. Unless you have been careless or broken the rules in some way, you are not responsible: it's between the bank and the fraudster. Two points:
1 If banks don’t require you to inform them that you are traveling abroad then they have no business canceling your card just because you have used it in another country.
2 They are not protecting our money, they are protecting their own. Fraudsters rob banks, not their customers. Unless you have been careless or broken the rules in some way, you are not responsible: it’s between the bank and the fraudster.

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]]> By: CC http://www.travel-rants.com/2008/04/29/consumers-credit-card-frozen-abroad/#comment-131841 CC Thu, 04 Dec 2008 07:23:20 +0000 http://www.travel-rants.com/2008/04/29/consumers-credit-card-frozen-abroad/#comment-131841 Some banks may seem to carry the 'protection' thing a bit far but I would rather have that than discover that someone else had used my card. On vacations, I just bring cash and just one internatioal credit card so that i won't have to worry about credit cards not being accepted. Some banks may seem to carry the ‘protection’ thing a bit far but I would rather have that than discover that someone else had used my card. On vacations, I just bring cash and just one internatioal credit card so that i won’t have to worry about credit cards not being accepted.

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]]> By: Darren Cronian http://www.travel-rants.com/2008/04/29/consumers-credit-card-frozen-abroad/#comment-122900 Darren Cronian Tue, 23 Sep 2008 05:25:47 +0000 http://www.travel-rants.com/2008/04/29/consumers-credit-card-frozen-abroad/#comment-122900 @ Tim It's good to hear of another example of this issue. I have recently returned back from Turkey, and I contacted my bank in person and informed them that I was going away but they were not interested, and couldn't make a note on my file. I did use the bank machines there, and didn't have any problems getting money out but this was with a debit card. Even so, I still recommend people contact their bank prior to their holiday and take bank telephone numbers in case your stranded. @ Tim

It’s good to hear of another example of this issue. I have recently returned back from Turkey, and I contacted my bank in person and informed them that I was going away but they were not interested, and couldn’t make a note on my file.

I did use the bank machines there, and didn’t have any problems getting money out but this was with a debit card. Even so, I still recommend people contact their bank prior to their holiday and take bank telephone numbers in case your stranded.

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]]> By: Tim Wettone http://www.travel-rants.com/2008/04/29/consumers-credit-card-frozen-abroad/#comment-122733 Tim Wettone Sun, 21 Sep 2008 19:39:06 +0000 http://www.travel-rants.com/2008/04/29/consumers-credit-card-frozen-abroad/#comment-122733 It happened to me recently with my Lloyds Air Miles Duo cards. On the last day of my holiday, I tried to pay the hotel bill and both the Amex and Mastercard were blocked, with no request to the hotel to contact them. It looked like I was someone with bad credit. The bank has even now told me that they have withdrawn the practice of not blocking your card if you contact them before going abroad, as they are still experiencing fraud. So, if you go abroad and try to use your credit card, expect it to be blocked from now on, as going on holiday abroad is obviously a suspicious activity, even if, like me, you paid for your flights and withdrew Euros with that same bank before you left. What more information do they need? Oh, and finally, they did allow me to pay at a coffee bar in Italy four days earlier, but it was only for 40 Euros, so that's alright then! It happened to me recently with my Lloyds Air Miles Duo cards. On the last day of my holiday, I tried to pay the hotel bill and both the Amex and Mastercard were blocked, with no request to the hotel to contact them. It looked like I was someone with bad credit. The bank has even now told me that they have withdrawn the practice of not blocking your card if you contact them before going abroad, as they are still experiencing fraud. So, if you go abroad and try to use your credit card, expect it to be blocked from now on, as going on holiday abroad is obviously a suspicious activity, even if, like me, you paid for your flights and withdrew Euros with that same bank before you left. What more information do they need? Oh, and finally, they did allow me to pay at a coffee bar in Italy four days earlier, but it was only for 40 Euros, so that’s alright then!

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]]> By: Darren Cronian http://www.travel-rants.com/2008/04/29/consumers-credit-card-frozen-abroad/#comment-115995 Darren Cronian Mon, 18 Aug 2008 16:15:11 +0000 http://www.travel-rants.com/2008/04/29/consumers-credit-card-frozen-abroad/#comment-115995 @ Derek It depends if in your country you have an financial ombudsman who usually deal with issues like this. Have a word with the bank and ask them who you formally complain to. You might have to initially complain to their HQ, but if they do not deal with it in a timely manner then they should be official lines you can go down. Have a search on Google for your countries financial ombudsman or financial association. @ Derek

It depends if in your country you have an financial ombudsman who usually deal with issues like this. Have a word with the bank and ask them who you formally complain to. You might have to initially complain to their HQ, but if they do not deal with it in a timely manner then they should be official lines you can go down.

Have a search on Google for your countries financial ombudsman or financial association.

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