Comments on: Oasis Hong Kong Airlines Passengers left stranded

By: Michael Ryan

Michael Ryan — Sun, 16 Nov 2008 16:44:54 +0000

Thanks to this post, i have recovered my unused portion of the ticket from Citibank Philippines after battling with them for about 6 months, i kept on trying my luck until i was able to talk to the dispute officer in charge and related my case.

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By: Edgar

Edgar — Fri, 15 Aug 2008 02:59:17 +0000

Do feel sorry for those stranded anywhere due to the oasis incident, no doubts they were wrong, although I’m not sure if they can do anything about it. Yet, before we get too bitter, I think we should all thank Hong Kong’s national airline, Cathay…. I doubt a lot of you guys would not have been here posting if it weren’t for them…. To be honest with you, those 2 additional flights must be running at a loss as the price is less than half of what cathay usually charges, yet you get their full high class service, and its only out of compassionate that they offered it, as well as many other tickets offered to oasis victims. Maybe you guys should consider them for your next trip. And for the information of Keith Warren and others, Cathay only charges 2600 pounds for a 2 adult and 1 child economy ticket from london to manila, singapore airlines charges 2300 pounds but don’t you think about changing your schedule or else be prepared to cop another large fee. If you think you can get away with 1300 pounds for that trip, I would advise you to be careful which airline you choose, cos you are likely to fall into the Oasis trap again. I would pay even an extra 1500 pounds for the security Cathay offers, afterall its a hard earnt holiday and I want it to be the best time I have, I’d rather go on holidays less frequent than experience a nightmare on my holidays.

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By: Russell Dawes

Russell Dawes — Wed, 25 Jun 2008 21:46:03 +0000

Not only did I get my money back I have also been compensated for the difference in the cost of the return flights and for the cost of getting from Heathrow to Gatwick. Mastercard (Tesco Finance) are brilliant !

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By: Russell Dawes

Russell Dawes — Sat, 21 Jun 2008 09:05:12 +0000

Good news – like Bruce I too have just received a letter to say they have credited my account – I have to say although it’s taken a while Mastercard (Tesco platinum) have been very good. Helpful web site – thanks, it’s good to share.

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By: Bruce

Bruce — Fri, 20 Jun 2008 20:03:34 +0000

Money back at last! Today HSBC have credited my account with the full amount. Although they state “I have credited your account while we investigate. If it is shown the services were available to you, I will remove the credit from your account”. I guess they have to have the last word…

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