This week I have received a number of emails from consumers asking for my advice on holiday cancellations. It’s a difficult topic to advise on because a lot depends on the individual companies booking terms and conditions and if you book independently yourself.

Most companies will refund the cost of the holiday, but keep the deposit if the cancellation is made within 50 - 60 days before departure, but this does differ between companies so it’s important that you read the booking terms and conditions prior to booking.

If you book a hotel yourself, then you will have to adhere to the hotels booking terms and conditions. Bear in mind that if you cancel after an airline ticket has been issued you will probably not receive a refund, no matter when you cancel the holiday.

It’s also important that you buy adequate travel insurance, but remember it’s unlikely that the insurance company will pay out unless the cancellation is relating to illness, and you have a medical certificate from your doctor.

Again, this depends on the insurance policy that you buy into, so read carefully.

The lesson to be learnt is read the terms and conditions, and cancellation policies carefully, and if you have any worries contact the travel company or hotel and explain your situation. I have to say some companies are more helpful than others when it comes to cancellation charges.

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