Heathrow Terminal 5 opening day Chaos
By Darren Cronian on Thursday, March 27th, 2008

Not a good start for the opening of Heathrow’s terminal 5 today with the news of serious delays, cancellations and baggage issues due to technical glitches at the airport. Considering how much time they have had to prepare the terminal for the opening you would have thought that it would be run like a military operation.

Heathrow Terminal 5 opening day Chaos

In some situations you cannot help delays but cancellations is extremely poor considering that Heathrow’s terminal 5 will be a massive hub for those travelling across the world. It does not fill you with confidence considering they will be thousands of passengers using the terminal in the next 24 hours and delays will only make the situation worse.

BAA or BA do not have a good track record but is this just open day jitters or the sign of things to come?


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7 responses to “Heathrow Terminal 5 opening day Chaos”

Jerry M. | 28 March, 2008 at 2:06 am

I’ve always preferred non-BAA airports like Luton anyway. They’re smaller, less crowded and work better, and you can fly all over Europe with Easyjet from there and even to New York with Silverjet and you just don’t have to get involved in all this Heathrow chaos. This latest disaster is typical of the place.

Globus | 28 March, 2008 at 2:24 pm

Globus, like Jerry, prefers non-BAA airports. Flying provincial is where it’s at nowadays, and Heathrow is an atrocious travelling experience at the best of times.

The fiasco with T5 is laughable, and despite BAA’s efforts to pass the buck, they need to be named and shamed as fundamentally lacking in the preparation and road-testing departments.

Brenda Fields | 28 March, 2008 at 6:08 pm

Willy whatshisname needs to resign.

This is just another example of how badly BA is run from the top downwards. There are no excuses.

Richard Hawkes | 29 March, 2008 at 4:21 am

No staff training was carried out by BA.

My sister is an air hostess for British Airways and has friends who work within the new terminal.

Jason McIntyre | 30 March, 2008 at 2:02 pm

Ha what a joke the British are.

Can’t even open a new terminal without making a mess of it.

It wouldn’t happen in Ireland.

Darren Cronian | 30 March, 2008 at 2:06 pm

Jason, you wouldn’t be anti-british would you by any chance?

The only thing I agree with you is that they have made a complete shambles of a mess opening up the new terminal. Someone’s head needs to roll.

Joseph | 31 March, 2008 at 7:42 am

What a bloody shambles that BA lot are.

15,000 bags left hanging around.

Greattttt for security that huh.

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