Travel Rants Poll: Holiday Booking conditions
By Darren Cronian on Wednesday, September 26th, 2007

The first Travel Rants poll is an important one – as a consumer blog one of my aims is to educate travellers and I would like to find out how many of you read the holiday terms and conditions before you book your holiday.

Travel Rants Poll: Holiday terms and conditions

I know I don’t.

The biggest complaint from travel consumers this year is relating to the fee’s travel companies and airlines charge for making changes to tickets. These companies get away with charging ridiculous amounts because it’s included in their booking terms and conditions.

Having emailed Trading standards on the issue there response is simple. It’s the travel consumers responsibility to read the terms and conditions and check the holiday booking details before clicking on the submit button.

The poll is on the right-hand side, so please take a second to participate.


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4 responses to “Travel Rants Poll: Holiday Booking conditions”

Rohan | 26 September, 2007 at 6:51 pm

Darren I think you will find more people choose no.

The airlines dont always make the link to the t&c’s in easy to find position.

Darren Cronian | 27 September, 2007 at 12:24 am

Rohan,

I think the airlines have improved this, especially Easyjet and Ryanair.

It’ll be an interesting little poll.

So far 26 votes, 77% no [which I expected] and 23% Yes.

The poll will be live for another 10 days.

Mike D | 27 September, 2007 at 7:13 pm

As a U.S. citizen (and Swarovski crystal collector), I have traveled quite a bit in Europe, and have on occasion run into the rerouted transportation, delayed connecting flights, etc. I have always read the fine print as it is called, because I had been badly burnt by an airline when a death in the family caused me to book an emergency flight home. I could have paid for 3 additional vacations with the additional fare that they charged! By additional fare, I mean that they added the cost onto the ticket my wife and I had already purchased. As a result, I am amazed at the extraordinary terms and conditions that Cruise Lines place upon a vacationer. As long as the company states that there is an alternative available, (whether it is putting you up in a hotel for the duration of the cruise), they don’t even have to sail to keep your entire fare. WARNING!!! Purchase insurance of every type when you book a cruise. Some friends made while taking Swarovski tours are still trying to recoup cruise fares for 9/11, when all flights were grounded and they could not reach the cruise ship.

Yvonne | 6 October, 2007 at 2:52 pm

If you do not read the holiday booking terms and conditions then you can only blame yourself if you have to pay out more money to cancel or change your holiday.

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