Comments on: Dump the Travel Agent say MSN Travel http://www.travel-rants.com/2007/06/20/dump-the-travel-agent-say-msn-travel/ Sun, 29 Jan 2012 01:52:48 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Kevin May http://www.travel-rants.com/2007/06/20/dump-the-travel-agent-say-msn-travel/#comment-37840 Kevin May Fri, 29 Jun 2007 06:48:10 +0000 http://www.travel-rants.com/2007/06/20/dump-the-travel-agent-say-msn-travel/#comment-37840 Darren: Lee is actually doing exactly the right thing. Ensuring his business is multi-channel in how it distributes its products. Whether that is talking to customers face-to-face in his branch, on the phone, or providing them information online...it is having as many touchpoints with the consumers that is important. This is why we gave Select World Travel one of Sm@rt Agent Awards last year. Here is the article: http://travolution.co.uk/Articles/2006/09/22/481/Sm%40rt+Agent+winner+September+2006+-+Select+World+Travel.html klm, ed, travo Darren: Lee is actually doing exactly the right thing. Ensuring his business is multi-channel in how it distributes its products.

Whether that is talking to customers face-to-face in his branch, on the phone, or providing them information online…it is having as many touchpoints with the consumers that is important.

This is why we gave Select World Travel one of Sm@rt Agent Awards last year.

Here is the article: http://travolution.co.uk/Articles/2006/09/22/481/Sm%40rt+Agent+winner+September+2006+-+Select+World+Travel.html

klm, ed, travo

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]]> By: Darren Cronian http://www.travel-rants.com/2007/06/20/dump-the-travel-agent-say-msn-travel/#comment-37839 Darren Cronian Fri, 29 Jun 2007 06:41:40 +0000 http://www.travel-rants.com/2007/06/20/dump-the-travel-agent-say-msn-travel/#comment-37839 Lee, I am having trouble understanding this. If companies like yours are against people booking their holiday online, why do you spend alot of time promoting your blog and website? I know you don't offer complete booking online, but still ;) Lee, I am having trouble understanding this.

If companies like yours are against people booking their holiday online, why do you spend alot of time promoting your blog and website?

I know you don’t offer complete booking online, but still ;)

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]]> By: Lee Harrison (owner Select World Travel) http://www.travel-rants.com/2007/06/20/dump-the-travel-agent-say-msn-travel/#comment-37539 Lee Harrison (owner Select World Travel) Tue, 26 Jun 2007 08:38:15 +0000 http://www.travel-rants.com/2007/06/20/dump-the-travel-agent-say-msn-travel/#comment-37539 http://dontbookyourholidayonline.com/ Am I loving this new site from classic collection :-) http://dontbookyourholidayonline.com/

Am I loving this new site from classic collection :-)

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]]> By: Darren Cronian http://www.travel-rants.com/2007/06/20/dump-the-travel-agent-say-msn-travel/#comment-37301 Darren Cronian Sat, 23 Jun 2007 23:21:55 +0000 http://www.travel-rants.com/2007/06/20/dump-the-travel-agent-say-msn-travel/#comment-37301 It <b>could</b> be cheaper. It depends on destination, season plus many other factors. With the increase in flight prices though cheap DIY breaks could be a thing of the past. It could be cheaper.

It depends on destination, season plus many other factors.

With the increase in flight prices though cheap DIY breaks could be a thing of the past.

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]]> By: Kevin May http://www.travel-rants.com/2007/06/20/dump-the-travel-agent-say-msn-travel/#comment-37300 Kevin May Sat, 23 Jun 2007 23:08:43 +0000 http://www.travel-rants.com/2007/06/20/dump-the-travel-agent-say-msn-travel/#comment-37300 agree with many of the comments. one small point: when did everyone start automatically assuming online is cheaper?? Darren: you mentioned Expedia and Lastminute.com, both big online travel agencies. Lastminute.com's proposition has always been last-minute, not cheapest... agree with many of the comments. one small point: when did everyone start automatically assuming online is cheaper??

Darren: you mentioned Expedia and Lastminute.com, both big online travel agencies. Lastminute.com’s proposition has always been last-minute, not cheapest…

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