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	<title>Comments on: Public Apology to On the Beach Holidays</title>
	<atom:link href="http://www.travel-rants.com/2007/04/21/public-apology-to-on-the-beach-holidays/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.travel-rants.com/2007/04/21/public-apology-to-on-the-beach-holidays/</link>
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		<title>By: Debbie</title>
		<link>http://www.travel-rants.com/2007/04/21/public-apology-to-on-the-beach-holidays/#comment-26524</link>
		<dc:creator>Debbie</dc:creator>
		<pubDate>Sat, 21 Apr 2007 18:36:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.travel-rants.com/2007/04/21/public-apology-to-on-the-beach-holidays/#comment-26524</guid>
		<description>I wouldn&#039;t be embarrassed.

Ask any reporter and I am sure they will tell you that they have had to apologise at some time in their career due to bad advice or off-the-cuff remark that they have made.

Keep up the great work you do Darren.

Consumers need people like you on their side.</description>
		<content:encoded><![CDATA[<p>I wouldn&#8217;t be embarrassed.</p>
<p>Ask any reporter and I am sure they will tell you that they have had to apologise at some time in their career due to bad advice or off-the-cuff remark that they have made.</p>
<p>Keep up the great work you do Darren.</p>
<p>Consumers need people like you on their side.
<p>
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		<title>By: Paul</title>
		<link>http://www.travel-rants.com/2007/04/21/public-apology-to-on-the-beach-holidays/#comment-26494</link>
		<dc:creator>Paul</dc:creator>
		<pubDate>Sat, 21 Apr 2007 14:08:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.travel-rants.com/2007/04/21/public-apology-to-on-the-beach-holidays/#comment-26494</guid>
		<description>Darren,

Well done for owning up to your mistake. Sounds like Simon Cooper is happy about your apology too, so it does seem like no harm is done.

It is very difficult to withdraw comments once they have written, but you may want to add a line to your robots.txt file to stop the search engines displaying the orignal complaint page if people seach for information about On The Beach. Only seems fair to me.

Anyway, we all make mistakes, just as long as we learn from our mistakes then all is well!</description>
		<content:encoded><![CDATA[<p>Darren,</p>
<p>Well done for owning up to your mistake. Sounds like Simon Cooper is happy about your apology too, so it does seem like no harm is done.</p>
<p>It is very difficult to withdraw comments once they have written, but you may want to add a line to your robots.txt file to stop the search engines displaying the orignal complaint page if people seach for information about On The Beach. Only seems fair to me.</p>
<p>Anyway, we all make mistakes, just as long as we learn from our mistakes then all is well!
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		<title>By: Charles</title>
		<link>http://www.travel-rants.com/2007/04/21/public-apology-to-on-the-beach-holidays/#comment-26487</link>
		<dc:creator>Charles</dc:creator>
		<pubDate>Sat, 21 Apr 2007 13:36:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.travel-rants.com/2007/04/21/public-apology-to-on-the-beach-holidays/#comment-26487</guid>
		<description>I have to say I have been following this story, and I am impressed with how Simon has dealt with this issue.  I work for a large airline [you know who Darren] and we get thousands of complaints every day, some are genuine, some are people trying to pull a fast one.

Do not let this put you off ranting about companies, especially since you&#039;ve ranted about ours for long enough! haha</description>
		<content:encoded><![CDATA[<p>I have to say I have been following this story, and I am impressed with how Simon has dealt with this issue.  I work for a large airline [you know who Darren] and we get thousands of complaints every day, some are genuine, some are people trying to pull a fast one.</p>
<p>Do not let this put you off ranting about companies, especially since you&#8217;ve ranted about ours for long enough! haha
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		<title>By: Darren Cronian</title>
		<link>http://www.travel-rants.com/2007/04/21/public-apology-to-on-the-beach-holidays/#comment-26486</link>
		<dc:creator>Darren Cronian</dc:creator>
		<pubDate>Sat, 21 Apr 2007 13:32:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.travel-rants.com/2007/04/21/public-apology-to-on-the-beach-holidays/#comment-26486</guid>
		<description>Thank you Simon, your comments are much appreciated.

Rohan, we do, but this was my first on the blog, and embarrassing at that.</description>
		<content:encoded><![CDATA[<p>Thank you Simon, your comments are much appreciated.</p>
<p>Rohan, we do, but this was my first on the blog, and embarrassing at that.
<p>
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		<title>By: Rohan</title>
		<link>http://www.travel-rants.com/2007/04/21/public-apology-to-on-the-beach-holidays/#comment-26485</link>
		<dc:creator>Rohan</dc:creator>
		<pubDate>Sat, 21 Apr 2007 13:30:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.travel-rants.com/2007/04/21/public-apology-to-on-the-beach-holidays/#comment-26485</guid>
		<description>Well all make mistakes Darren, chin up.

Don&#039;t let this put you off writing.</description>
		<content:encoded><![CDATA[<p>Well all make mistakes Darren, chin up.</p>
<p>Don&#8217;t let this put you off writing.
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