Comments on: Holidaymakers Frustrated by poor Customer service http://www.travel-rants.com/2007/01/09/holidaymakers-frustrated-by-poor-customer-service/ Sun, 29 Jan 2012 01:52:48 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Europe A La Carte Blog » Blog Archive » The appalling customer service offered by UK online travel companies http://www.travel-rants.com/2007/01/09/holidaymakers-frustrated-by-poor-customer-service/#comment-17105 Europe A La Carte Blog » Blog Archive » The appalling customer service offered by UK online travel companies Thu, 22 Feb 2007 10:15:53 +0000 http://www.travel-rants.com/2007/01/09/holidaymakers-frustrated-by-poor-customer-service/#comment-17105 [...] poor customer service.  I looked at Travel Rants and saw that Darren had recently blogged on this topic. Darren reckoned that a high percentage of online travel companies would fail a basic customer [...] [...] poor customer service.  I looked at Travel Rants and saw that Darren had recently blogged on this topic. Darren reckoned that a high percentage of online travel companies would fail a basic customer [...]

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]]> By: Appalling customer service offered by UK online travel companies | Travel Rants Blog & Online Guide http://www.travel-rants.com/2007/01/09/holidaymakers-frustrated-by-poor-customer-service/#comment-17083 Appalling customer service offered by UK online travel companies | Travel Rants Blog & Online Guide Thu, 22 Feb 2007 01:02:13 +0000 http://www.travel-rants.com/2007/01/09/holidaymakers-frustrated-by-poor-customer-service/#comment-17083 [...] When Darren asked me to guest blog during his trip to Oslo, I thought great, a chance to rant, why not live up to the name. Although I do have a blog for my travel business, Europe a la Carte, I feel I have more of licence to rant here. What aspect of travel makes me want to rant, it’s poor customer service. I looked at Travel Rants and saw that Darren had recently blogged on this topic. [...] [...] When Darren asked me to guest blog during his trip to Oslo, I thought great, a chance to rant, why not live up to the name. Although I do have a blog for my travel business, Europe a la Carte, I feel I have more of licence to rant here. What aspect of travel makes me want to rant, it’s poor customer service. I looked at Travel Rants and saw that Darren had recently blogged on this topic. [...]

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]]> By: Debbie http://www.travel-rants.com/2007/01/09/holidaymakers-frustrated-by-poor-customer-service/#comment-11694 Debbie Mon, 15 Jan 2007 01:17:45 +0000 http://www.travel-rants.com/2007/01/09/holidaymakers-frustrated-by-poor-customer-service/#comment-11694 I suppose we shouldn't expect everything. We can't expect a cheap holiday and perfect services, but we should expect a reply to an email at the minimum. I suppose we shouldn’t expect everything.

We can’t expect a cheap holiday and perfect services, but we should expect a reply to an email at the minimum.

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]]> By: Darren Cronian http://www.travel-rants.com/2007/01/09/holidaymakers-frustrated-by-poor-customer-service/#comment-11440 Darren Cronian Sat, 13 Jan 2007 00:48:00 +0000 http://www.travel-rants.com/2007/01/09/holidaymakers-frustrated-by-poor-customer-service/#comment-11440 Haha vast empire, I wish they were my holiday homes Kev ;) I could ask questions and enquire about holidays though, it doesn't have to go through to the booking stage. I'll leave the surveys up to you guys at Travolution though! :) Haha vast empire, I wish they were my holiday homes Kev ;)

I could ask questions and enquire about holidays though, it doesn’t have to go through to the booking stage.

I’ll leave the surveys up to you guys at Travolution though! :)

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]]> By: Kevin May http://www.travel-rants.com/2007/01/09/holidaymakers-frustrated-by-poor-customer-service/#comment-11430 Kevin May Fri, 12 Jan 2007 22:04:44 +0000 http://www.travel-rants.com/2007/01/09/holidaymakers-frustrated-by-poor-customer-service/#comment-11430 to do a survey effectively, in order to gauge the response to queries, Rants would surely have to book six holidays... even Darren and his vast empire of holiday homes can't stretch to that amount of Research & Development, surely?!!? :-) to do a survey effectively, in order to gauge the response to queries, Rants would surely have to book six holidays…

even Darren and his vast empire of holiday homes can’t stretch to that amount of Research & Development, surely?!!? :-)

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