By Darren Cronian on Friday, November 24th, 2006

According to The Times, Holiday insurance, which is sold by travel agents faces a regulatory clampdown after evidence that holidaymakers are being mis-sold insurance policies.

Travel Agents Face Mis-selling Clampdown

Apparently, a survey was undertaken in August, and only 35% of travel agents surveyed, asked medical questions, compared with 81% banks and insurance companies. More worryingly for consumers is that only 19% of the travel agents surveyed, explained what the policy covered and none outlined what it did not cover.

Shop around, compare policies and make sure that you are being covered for activities that you are going to take part in during your holiday - don’t necessary choose the cheapest, and check the excess amount that you would have to pay if you claimed.

I’ve yet to find a travel agency or operator offer cheaper travel insurance than direct with the travel insurance company. If interested, more information on the story can be found on The Times website.


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2 responses to “Travel Agents Face Mis-selling Clampdown”

Nicholas Lee | 29 November, 2006 at 2:14 pm

Just wondered if you realised that Travel Agents can only sell travel insurance with a reservation made though their agency. In Which survey this was based on Travel Insurance sales only, which for travel agents would not be legal. It does not state how many agency’s declined the information due to this law. Also ABTA travel agencys are required to take an exam to sell travel insurance.

Darren Cronian | 1 December, 2006 at 12:02 pm

Nicholas, it doesn’t say in the article, if it was insurance quotes only, but its good to hear that travel agencies are required to take an exam.

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