Hi!
I watched todays Dom programme about the Daily Express cruise offer.
I too am one of 100′s still waiting and have all the documentation to prove that I was offered a cruise, but this was postponed due to “over response and lack od availability”
Can you tell me and the others who we should contact to get the same result as did Dom? Anyone can e-mail me.
Great programme – thanks
David

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Dear Dawn,

Thank you for your interest in ‘Don’t Get Done, Get Dom’.
Try calling OFCOM (the regulatory body for the telecommunication industries) on 020 7981 3040.
We wish you all the best in your endeavours to resolve your case.

Kind regards,

Aimee

Aimee Parnell | Researcher
Don’t Get Done, Get Dom | BBC One
FLAME TV | 6-9 Cynthia Street | London | N1 9JF
tel. 020 7713 6868 | fax. 020 7713 6999
aimee@flametv.co.uk | http://www.flametv.co.uk

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Hi
i booked a skiing holiday for me and my family. we are all beginners so would eed to ski scholl ski hire etc.
cutting a long story short i went to going places told them what i wanted as i had been before so i knew what BEGINNERS needed.
when we got to the desination we were told that we had to pay extra for the ski hire as we had booked a different package that hadn’t got the ski hire included.
i was furious because i specifially kept saying to the travel operater is everything in there for beginners ski boots ski passes etc. yes yes yes she replied so going on her word i signed the contract.as you do
well we ended up paying for 3 days ski hire and ski passes when we thought we had booked 5 days back in england.
i wrote to customers services and visited the branced where i booked it they said no thats what you booked bla bla bla. but i know what i wanted and she gave me the wrong package. PLEASE PLEASE help me i want them to know they was wrong and i want te extra money we had to pay out back. it was my family’s first time skiing and we ended up missing 3 days worth of skiing that we thought was booked.

pleae help thanks zowie

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i need help or advise i had to cancel our holiday at butlins because my blind epileptic son had a horrendious accident and cut his face very badly had many stitches i felt that a long weekend would have been too much for him as it kept bleeding and he felt rough. i contacted first choice they havent rung me back.we have been going to butlins since 1970 i am sure we will go again i feel they could have helped us we are both pensioners so money is limited and the £290 was a blow to lose.could you advise me what to do.thanks. Sheila

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sent a letter on the 8th of june to thomas cook as a formal complaint. still no reply and it is now the 27th june. what do i do. do i give them more time or can you help…

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Hello eveyone,
wat a brill show need your HELP !!! purchased a tv from brighthouse in birmingham northfield branch.but had the tv 3 yrs my ister didnt take out cover for the tv so weve been told to whistle.phoned samsung up the makers 12month warrenty has run out go whistle too.dom did a show about lcd tv ware the colour box goes fauilty at the back the same thing as happened to us.but as you guys now there not cheap.can you shed any light on our path to resolveing this problem.your our only help left.thankyou for taking time out if you can lee maddocks cheers guys keep up the good work

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My mother and father recently flew to Spain with Easyjet from Stansted and as my mother is unable to walk very far I pre-booked assistance to the aircraft and asked for help for her to board the plane. There was a man waiting to assist with the wheelchair to the aircraft but once they arrived there was no platform or any assistance to help her board the plane. My mother had to struggle up the steps herself, and was offered no help! I felt this was disgusting and promptly emailed Easyjet, who sent their usual standard reply. I was not happy with this and emailed again. This time I was told that I hadn’t pre-booked the assistance soon enough (48 hours) and that they couldn’t always promise help at this late stage (I actually booked the help 7 days before they travelled!) I wrote back again, and now Easyjet have blamed Stansted ground staff and have told me to complain to them! All we really wanted was an apology, but now as Easyjet keep passing the buck I am becoming more angry! Any advice?

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really need help. i have been ripped off by vanquis credit card company, fell slightly behind with payments have recieved no help and seems like i have paid off 3x what i spent and still paying now! dont know where to go from here?

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my wife and i had our cars stolen from our driveway on the 9th of may 2008. one of the cars was recovered 10days later. the other car hasn’t been recovered up to now. the detectives closed the case on the 30th of july and send our insurance company the relavant paperwook. its been over 3 months now and every time we we phoned the isuarance company sheila’s wheels and their brokers whom they refered the case to teceris the case seem to be always away on holiday or still waiting for more paper from the police. we have contacted the police and they have reassured us that they have sent all relevant paper wook. we dont know what to do now whether we should involve our lawyers. any advice tahnk you.

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