Between 2000 and 2004 there was an 11% drop in the number of bookings made at travel agents, with only 47% of overseas holidays now being reserved through a high street travel agency, according to figures from market researchers Mintel. Many people book breaks by phone, and just 31% of overseas trips were booked in person in 2004,” says the report. “The research shows that traditional sun, sand and sangria package holidays are the main type of trip booked on the high street, with just one in five domestic trips booked at travel agencies.”

Richard Cope, international travel analyst at Mintel, reportedly said consumer confidence in the internet was driving people away from booking in person. “Mintel’s research shows that almost one in five UK holidays are now booked online, with consumers becoming increasingly confident about making their own travel arrangements.”

Mintel figures also indicated that, overall, more holidays are being taken. In 2004 65% of British people went on holiday, compared to 62% in 2000. Some 44% of holidaymakers now take more than one holiday a year, up 14% since 2000. Altogether, Britons took 43 million holidays abroad in 2004.

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