Malicious fake hotel reservation email issue

by Darren Cronian on May 1, 2012 in Holiday complaints with 12 Comments

From time to time we all receive those fake bank emails telling us to login and update our records. What are the chances of you receiving a malicious and fake hotel reservation email message though. Karen Bryan who writes on Europe a la Carte received such an email claiming to be from Booking.com.

Malicious fake hotel reservation email issue

Fake Hotel Reservation Email

Cisco, who monitor malicious activity like this published an alert on February 16. They state that the email message instructs the recipient to open the attachment to view the document. However, the .zip attachment contains a malicious file that, when executed, attempts to infect the user’s system.

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Phone app to report unfair airport screeners

by Darren Cronian on April 30, 2012 in Travel technology with 10 Comments

Just a quick post for today and it’s from an article that I was reading on the Washington Post announcing an app called FlyRights which allows passengers travelling through the United States, to complain immediately to the government if they feel that they have been treated unfairly by airport screeners.

Phone app to report unfair airport screeners

Report unfair airport screeners

The app allows you to complete an incident report. You have an option to send it to the TSA and Department of Homeland Security plus the Sikh Coalition who are the instigators of the app, because of the increase in complaints from Sikhs travelling in the US since the terrorist attacks in 2001.

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Consumers entitled to voice their holiday experiences

by Darren Cronian on April 28, 2012 in Hotel rants with 13 Comments

Over the years I have written on a number of occasions about what my thoughts are on the future of holiday reviews and the debate about the trustworthiness of such reviews continues. I think it is important to remember that it is essential that consumers continue to be given a voice to express their experiences.

Consumers entitled to voice their holiday experiences

Rating of holiday review websites

Earlier, I was reading a piece written by Linda Fox, a journalist at industry news site Tnooz, which highlights that a company called Kwikchex have created a system that reviews, review sites.

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Chaos hits Heathrow Airport ahead of the Olympics

by Darren Cronian on April 27, 2012 in Air travel news with 13 Comments

I have travelled into Heathrow airport a few times and my last memory was queuing for what seemed like for an eternity to go through the security and passport control. So, it didn’t completely surprise me when I read tonight about the latest chaos at Heathrow T5.

Chaos hits Heathrow Airport ahead of the Olympics

Passengers delayed for hours

Apparently thousands of passengers arriving at the airport were delayed for more than TWO hours at border control due to a lack of staff. Yes, you read that right, a lack of staff, at the UK’s largest airport. How can staffing a border control be so complicated?

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